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Under general supervision, the Self-Pay Team Lead is responsible for overseeing workflows, policies, and procedures related to obtaining
patient payments. This individual will regularly run and interpret reports to monitor team members’ progress in managing outstanding
patient balances and third-party collections. This position is responsible for escalating internal issues causing a delay in reimbursement and
updating processes and techniques to assist their team in completing daily tasks.
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Under general supervision, a Certified Professional Coder is responsible for correctly coding professional healthcare claims in order to obtain reimbursement from private insurance companies and government healthcare programs. This is NOT a remote position.
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Under general supervision, the Patient Financial Services Specialist is responsible for a variety of tasks relating to patient payments. The Patient Financial Services Specialist also contacts patients and responsible parties to resolve past-due accounts and investigate account statuses.
